general
With the ticket, all buses, trams & trains (DB: RE, RB and S-Bahn, 2nd class each) in the VRR area can be used free of charge. Valid 30.04. to 01.05.2024, 12:00. Information under www.vrr.de and www.bus-und-bahn.de. An overview of the VRR area is available here: Tariff areas, regions & price levels | VRR
For a fee of 5€, re-entry is offered at MAYDAY. You can bookthis at the staffed TopUp stations on site or via the EVENTPORTAL before and during the event.
Available in the Westfalenhallen around the arena.
Checkroom and lockers can be used cashless. You can pre sale them here as well as during the event.
Can befound in the PLAZA (passage hall between ARENA and FACTORY).
There are numerous food stands and counters. You can paythere with your Cashless wristband. Further information can be found here. Bringing food and drinks is not permitted.
Lost property will be collected at the troubleshoot during the event. After theevent, the lost property will remain in the Westfalenhallen. Please contact usregarding your lost property: Westfalenhalle GmbH Zentrale Fundstelle / FirmaKötter Strobelallee 45 / 44139 Dortmund Telephone number: 0231 - 120 418 90.opening hours: Tue. 08:00 - 12:00
It is permitted to bring your own cameras for photo/film recordings for private use. Sound, photo, film and video recordings for commercial and/or business use are prohibited unless this has been expressly permitted in writing by the organizer in advance! Event visitors must expect that photographs, film and/or video recordings in which they can be seen will be made and used.
There are barrier-free entrances and toilets in the Westfalenhallen. All floors are accessible. Please note that the upper circuits of the Westfalenhalle (Arena) are only accessible by stairs.
You can view the house rules at: Terms and conditions for event visits | I-Motion GmbH Events & Communication
Infoline: +49 (0) 261 - 921 584 95 or contact form: info@mayday.de
Simply sign up for the newsletter at the bottom of the website and always receive the latest information about MAYDAY.
tickets
Caution: There are alwaysc ounterfeit tickets in circulation that are difficult to distinguish from original tickets. Therefore, do not buy tickets from online auction houses or private sellers. All tickets are checked on site. No access will be granted with a counterfeit ticket. Only buy tickets here or at the box office.
Admission from 16 years of age, including generally no access. In order to be present after 00:00, it is neither necessary for 16/17-year-olds to have an over-18 accompanying person nor to carry a under-18 form.
With the ticket, all buses, trams & trains (DB: RE, RB and S-Bahn, 2nd class each) in the VRR area can be used free of charge. Valid 30.04. to 01.05.2024, 12:00. Information under www.vrr.de and www.bus-und-bahn.de. An overview of the VRR area is available here: Tariff areas, regions & price levels | VRR
cashless
Cashless is faster and easier. It shortens waiting times andyou have an overview of your expenses at all times. You can have your remaining balance paid out after the event via the EVENTPORTAL.
MAYDAY is cashless. Merchandise, locker and checkroom are also cashless. ATMs are available in the Westfalenhalle in the circulation area of the arena. All further information can be found here. Top up your credit in advance free of charge in the EVENTPORTAL
You will receive the cashless wristband at the entrance. Attention: Without a cashless bracelet on your wrist, you will not be allowed access to the Westfalenhallen.
- Receive cashless wristband at the entrance
- Already used the Pre-TopUp and topped up your credit online? Then go straightto the bar and order your first drink
- Haven't topped up your credit yet? Go to one of the TopUp stations on siteand simply load money onto your cashless wristband
- Or top up your cashless wristband at any time using your smartphone in the EVENTPORTAL
Yes, you can see how much credit you have been debited and how much credit you have left on your cashless wristband on the crew's scanners when you pay. You can also check your current credit balance at any TopUp station and online in the EVENTPORTAL.
Credit can be topped up in the EVENTPORTAL. You can top up your credit onlinefree of charge until the end of the event. On site, your ticket will be linkedto a cashless wristband so that you can use the credit you have topped up inadvance.
Self TopUp station: simply top up your credit yourself. Payment by debit or credit card. The top-up is free of charge. Staffed TopUp station: Staffed stations that take care of the top-up process for you. Paymentby debit/credit card or in cash. Online in the EVENTPORTAL: You can also top up credit ONLINE during the event. The credit will be automatically loaded onto your cashless wristband. There is no charge for ONLINE TOP-UP.
You can top up unlimited credits. You can have your entire remaining balance paid out after the event free of charge. Lost cashless wristbands will not be replaced!
• Per drink (except for shots), €2 of the cashless wristband is booked as a deposit
• When returned, the amount will be credited
• Deposit can be returned in the same quantity as drinks were purchased. In addition, there are five deposit containers as a buffer, so you can also drop off friends' deposit when you pick up the next round.
Possible at any TopUp station or ONLINE and when paying on the crew's scanners.
Important! Without the cashless wristband, you cannot haveyour remaining credit refunded via the EVENTPORTAL
You can enter the data from the Cashless wristband in the EVENTPORTAL and have the remaining balance paid out free of charge between 03.05.2024 from 00:00 to 19.05.2024 until 23:59.
Compliance with applicable data protection regulations is a matter of course. No movement profiles are created. Your personal data will be deleted as soon as it is no longer required to provide services or to process payment and credit transactions and provided that there are no legal storage requirements to the contrary.
.svg)
